Airport

After your clear customs look for your chauffeur who will be holding a sign or name-board. The chauffeur will also send you an SMS just before your flight lands if you have provided a mobile contact number. If for some reason you can't find us, please call +44 203 409 7777 or the chauffeurs mobile number will be on your booking confirmation. Please do not leave the terminal and go outside before you find your chauffeur.

After your clear customs look for your chauffeur who will be holding a sign or name-board. The chauffeur will also send you an SMS just before your flight lands if you have provided a mobile contact number. If for some reason you can't find us, please call +44 203 409 7777 or the chauffeurs mobile number will be on your booking confirmation. Please do not leave the terminal and go outside before you find your chauffeur.

Yes, we monitor all flights so we will do our best to arrive early

Just email or call us and keep in touch until we have the new details.

Heathrow to Central London takes 60 minutes and Gatwick to Central London 80 minutes, depending on the time of day and traffic conditions.

Please call or email us and we will update your booking with the new details.

Parking and tolls are not included, they will be added to your final invoice but are kept to a minimum.

Normally you should aim to arrive 2-3 hours before your flight unless you are on a domestic flight. But always check this with your airline.

We will monitor your flight and arrive half an hour after the plane has landed to save on any waiting time. If for any reason you are then delayed further, hold ups at Customs etc., waiting time is charged at an hourly rate, depending on which type of vehicle.

Chauffeur and Driver

Absolutely not! None of our chauffeurs will ever speed.

The chauffeur will always drive at safe and sensible speeds in accordance with road conditions, traffic and the legal speed limits.

Absolutely. All of our chauffeurs have signed confidentiality agreements (non-disclosure agreements) with UK Chauffeurforce. What is said in the car, stays in the car.

Our chauffeurs will be polite and discreet at all times. If the passenger would like to talk or ask questions then the chauffeur will then happily respond.

Absolutely not! This is against the law.

Absolutely. Not only is this more courteous, it is safer for the passengers too.

Yes, your chauffeur will always offer to help carry your bags and luggage

Absolutely! They always wear 2-piece suit, shirt and tie.

General & Booking Questions

Yes, your chauffeur can either call you or SMS you on arrival, or wait with a name-board in the car or ring a door bell. Please specify your requirements upon booking

Telephone: + 44 203 409 7777 or Book online securely via our Book now button on our website.

We have taken bookings an hour before the journey but we do suggest that you make your booking as soon as you have made your travel plans in case we have a busy period

Yes, we are able to set up a business account or personal for you. You may be invoiced per trip or per month, please contact the office by email accounts@ukchauffeurforce.com for more details.

We will require 25% deposit to secure your booking and the remainder is taken 7 days before your journey. If your journey is at short notice, we will take all payments before travel.

Yes, we have baby and child seats available, please request them on booking. You will have to fit these yourselves according to the law. And of course, no extra charge.

Pricing and Tariff

All vehicles are washed daily and are regularly valeted

Safety is always our top priority. All of our vehicles have 6 monthly MOT's. They are also serviced regularly as specified by the manufacturers requirements for that particular car. It is also the chauffeur’s responsibility to check the oil, coolants and tyre pressures on a daily basis.

You can email accounts@ukchauffeurforce.com for a quote or visit our website to get a quote by pressing the Get a Quote button

No, all our vehicles are PCO registered so there is no extra charge.

Yes, we do provide discounts. Please speak to our team about this.

NO. VAT is chargeable at 20%

We only charge extra from 24th December until 2nd January.

Vehicle

All vehicles have Car-chargers for Blackberries, iPhones and some other mobile phones are available in car.

Yes off course water and mints are provided complimentary without a doubt.

Apart from our vintage vehicles, our cars are usually less than 3 years old.

Yes! We will however cheerfully stop for smoke breaks as requested.

Yes! We will however cheerfully stop for smoke breaks as requested.

Complimentary Water is provided in all of our vehicles but unfortunately we do not permit eating.

Yes, most of our cars are black or silver but we do have a few other colours to choose from

All cars have radio, USB, Bluetooth and CD, please ask the driver if you wish to have music on in the vehicle. Some of our vehicles have DVD. If this is one of your requirements, please specify when booking the vehicle.

Yes all cars have WIFI which is used by the Chauffeurs personal hotspot which you can request and the driver will be happy to help.

You can visit our website under the cars section you can see how much vehicle type can accommodate.

Wedding

Yes, we can offer this at additional cost. You may wish to book a different car for this journey to save money.

Our wedding cars are booked on a time basis and are available to you throughout the duration of your wedding and are available for photos or anything else we can help you with during that time, including multiple journeys for other wedding guests. Should additional time be required this is normally no problem and you will be charged an hourly rate. We advise that a full itinerary is provided so that you are not misguided.

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